Returns & Exchanges
At TTRacing, we stand by the quality of our ergonomic chairs and gaming furniture. If you are not completely satisfied with your purchase, we offer a 14-day hassle-free return policy to ensure your comfort and peace of mind.
Return Process
- 1.Submit a Request
Contact our support team within 14 days of receiving your order to initiate a return or exchange request with your order number.
- 2.Verification and Approval
Our team will review your request and provide a Return Merchandise Authorization (RMA) number once the item condition is verified.
- 3.Secure Packaging
Disassemble the product and pack it securely in its original packaging, ensuring all parts and manuals are included to avoid restocking fees.
- 4.Ship and Refund
Ship the item back to our warehouse using the provided instructions; once inspected, we will issue a full refund to your original payment method.